One step down in Samsung's color laser printer line from the Editors' Choice Samsung CLP-415NW that I recently reviewed, the Samsung CLP-365W ($230 street) can serve as a shared printer in a micro office or as a personal printer in any size office. While it can certainly do the job it's meant for, it doesn't boast any notable strengths that might make it a compelling choice.
In addition to a price that's suitably low for a personal printer, the CLP-365W offers a small enough size to share a desk with easily. At just 8.3 by 15.0 by 12.2 inches (HWD), it has almost the same footprint as the Editors' Choice in this category, the Dell 1250c Color LED Printer . Where the Dell printer offers a USB connection only, however, the CLP-365W adds both Ethernet and Wi-Fi, so you can easily share it over a network. It also supports Wi-Fi Direct for easy connection as needed to a smartphone, tablet, or laptop.
Unfortunately, the CLP-365W doesn't offer any better paper handling than the Dell printer. That limits its potential for sharing. The 150-sheet capacity, with no automatic duplexer (for two-sided printing), may well be enough for any given micro office, but it's suitable only for light-duty use.
Setup
For my tests, I connected the CLP-365W to a wired network and installed the driver on a Windows Vista system. Setup was standard fare. However, the steps didn't quite match the details in the Quick Start guide, which made the process a little confusing. According to Samsung, the reason for the differences was that the printer it provided for review had been previously used, so my experience doesn't necessarily mean that the Quick Start guide is inaccurate.
I also ran into a problem with an error message insisting that the toner waste tank was full or open, and I had to remove and reinstall the waste tank to clear the error. Again, this is most likely because the unit had been previously used and wasn't packed properly for shipping. Samsung says that as shipped from the factory the unit includes a piece of plastic foam to keep the toner cartridges and waste tank from moving and possibly even damaging the waste tank sensor. The packing material was missing from the printer I received. The good news is that once I got the past these setup issues, the printer worked without problems.
Speed and Output Quality
The CLP-365W's print speed is on the slow side for a laser, rated at 19 pages per minute (ppm) for monochrome and 4 ppm for color. On our business applications suite, I timed it (using QualityLogic's hardware and software for timing) at an effective 3.2 ppm. That makes the printer significantly slower than the Dell 1250c, at 4.6 ppm, and far slower than the slightly more expensive Brother HL-3045CN or the Samsung CLP-415NW, which both came in at 6.0 ppm. It's not even hard to find inkjets with faster speed.
The printer's output quality falls into pretty much the same category as the speed: usable, but unimpressive. Text is just a touch below par for a color laser. That translates to being more than good enough for any business use, including one-page mailers and other basic marketing materials, but a little short of what you'd want for serious desktop publishing.
Graphics output is par for the breed, making it easily suitable for any business need up to and including PowerPoint handouts. Depending on how critical an eye you have, you may consider it acceptable for printing your own marketing materials. Photos are a touch below par. Here again, you may or may not consider them suitable for marketing materials or the like.
Despite its relatively slow speed and slightly below par overall output quality, the Samsung CLP-365W can be an acceptable, if not compelling, choice. The Brother HL-3045CN and Dell 1250c are both faster, and the 1250c offers better output quality as well, but the Brother printer is more expensive, and the Dell printer connects by USB only. If you're on a tight budget and need to connect to a network or need to print easily from your smartphone or other mobile device, the Samsung CLP-365W may well deliver the right balance of speed, output quality, connection options, and price.
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